The story of Artificial Intelligence transforming businesses is quite promising. However, most organizations are exploring narrow applications of AI, or restricting it to a single business process. Predictions state that...
With an estimated market value of $70 billion by 2020, Artificial Intelligence (AI) is revolutionizing the technological ecosystem, giving rise to a new generation of technology which will transform businesses. No wonder...
In the wake of COVID-19 outbreak, the world economy has slowed down substantially. On account of the massive risk posed by the potential spread of the virus many countries are implementing lockdowns. 192 nations have be...
The advent of mobile and cloud technologies have elevated customer experience (CX) to new heights. Today’s organizations are interacting with consumers across omnichannel options propelling customer experience to the nex...