66% of customers make use of more than three channels to communicate with a business. This indicates their inclination towards an omnichannel experience, in addition to speedy and personalized interactions. With a view t...
Although Artificial Intelligence (AI) and Machine Learning (ML) are ubiquitous, it can be tricky identifying a feasible use case for adopting AI in your organization. Some popular AI-powered applications are extremely we...
The rise of AI is underway with AI being widely adopted across industries. According to the McKinsey Global Institute, 69% of data processing and 64% of data collection activities can be automate...
According to 98% of IT business leaders, automation helps in achieving superior business benefits. Studies show that employees are 31% more productive in workplaces enhanced with automation. Such workplaces are also 33% ...
By the year 2022, 99% of all data in digital universe will be unstructured and the volume of this data is increasing at a rate of 62% YoY. Unstructured data is the massive volumes of documents, invoices, forms, emails, c...
The story of Artificial Intelligence transforming businesses is quite promising. However, most organizations are exploring narrow applications of AI, or restricting it to a single business process. Predictions state that...
With an estimated market value of $70 billion by 2020, Artificial Intelligence (AI) is revolutionizing the technological ecosystem, giving rise to a new generation of technology which will transform businesses. No wonder...
In the wake of COVID-19 outbreak, the world economy has slowed down substantially. On account of the massive risk posed by the potential spread of the virus many countries are implementing lockdowns. 192 nations have be...
The advent of mobile and cloud technologies have elevated customer experience (CX) to new heights. Today’s organizations are interacting with consumers across omnichannel options propelling customer experience to the nex...
Invoice Processing is a crucial process for any business regardless of industry. In fact, accounts payable issues can actually sink a company if left unattended. Did you know that even some of the top companies are still...