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Revolutionizing-Case-Deflection-with-Artificial-Intelligence-AI-for-Greater-Customer-Satisfaction
Technology

Revolutionizing Case Deflection with Artificial Intelligence (AI) for Greater Customer Satisfaction

In today’s customer-centric organizations case deflection or self-service is an essential component of achieving greater customer satisfaction.  Case deflection can be used for customer support and also to serve internal...

by February 3, 2020